Privacy policy

Privacy Policy – OORMII JEWELS

Effective Date: September 16, 2024

Welcome to OORMII JEWELS.

OORMII JEWELS operates this website and online store, including its content, products, features, tools and related services, to provide you with a smooth and personalised shopping experience (collectively referred to as the “Services”).

Our store is powered by Shopify, which helps us operate, maintain and improve our online store and related Services.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and how we protect it when you visit our website, use our Services, place an order or otherwise interact with OORMII JEWELS.

By using our website or Services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Personal Information

When you visit our website, create an account, place an order or contact us, we may collect information such as:

  • Your name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment and transaction details

  • Account information, including username, password and preferences

  • Order and shopping history, including products viewed, added to cart, purchased, returned or exchanged

  • Communications you have with our customer support team

  • Your date of birth, if you choose to provide it for receiving exclusive offers and updates through SMS

Non-Personal Information

We may also automatically collect certain information about how you access and use our website, including:

  • Device and browser information

  • IP address and unique device identifiers

  • Website activity, clicks and navigation behaviour

  • Cookies and other tracking information

How We Collect Information

We may collect information from the following sources:

  • Directly from you, when you create an account, place an order, subscribe to marketing communications or contact us.

  • Automatically, when you browse or use our website through cookies, device logs and similar technologies.

  • From service providers, such as Shopify, payment gateways, shipping partners and technology providers.

  • From marketing and advertising partners who help us provide and measure our advertising campaigns.

How We Use Your Information

We may use your personal information for the following purposes:

  1. To provide and improve our Services
    To process payments, fulfil orders, manage accounts, arrange deliveries, handle returns and provide a better shopping experience.

  2. To communicate with you
    To send order confirmations, shipping updates, delivery information, respond to enquiries and provide customer support.

  3. Marketing and advertising
    To send promotional communications and show you relevant products, offers and advertisements, where permitted by applicable law and based on your preferences or consent where required.

  4. Security and fraud prevention
    To protect our website, verify transactions, detect suspicious activity and help prevent fraud or unauthorised access.

  5. Legal and regulatory requirements
    To comply with applicable laws, regulations, legal proceedings and lawful requests from authorities, and to protect our legal rights.

How We Protect Your Information

We take reasonable steps to protect your personal information and use appropriate security measures, including:

  • Encryption: SSL/TLS technology helps protect information while it is being transmitted.

  • Access controls: Access to personal information is limited to authorised persons who need it for legitimate business purposes.

  • Security monitoring: We may conduct security checks, monitoring and reviews to help protect our systems and information.

However, no online system or method of electronic transmission is completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute or complete security of your information.

Sharing Your Information

We do not sell or trade your personal information.

We may share information with trusted third parties where necessary to operate our business and provide our Services, including:

  • Service providers: Shopify, payment gateways, shipping and delivery partners, IT service providers and analytics providers.

  • Marketing and advertising partners: Where necessary to help us deliver, measure and improve advertising and promotional campaigns.

  • Legal and regulatory authorities: When disclosure is required by law, court order or legal process, or when necessary to protect our rights.

  • Business transfers: If OORMII JEWELS is involved in a merger, acquisition, restructuring, sale of assets or similar business transaction.

  • With your consent: When you have specifically authorised us to share your information, including through certain social media or third-party integrations.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Keep certain website features working properly

  • Understand how visitors use our website

  • Improve website performance and functionality

  • Support analytics, advertising and marketing activities

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some features or functionality of our website.

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request correction of inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information, subject to applicable legal and business requirements.

  • Data portability: Request your information in a commonly used and transferable format where applicable.

  • Opt-out: Unsubscribe from promotional emails, SMS messages or other marketing communications at any time.

We may ask you to verify your identity before processing certain privacy requests.

To exercise your rights or ask any privacy-related questions, contact us at:

Email: contactus@oormiijewels.in

Marketing Communications and Consent

If you subscribe to our newsletter, opt in to marketing communications, create an account or otherwise provide the required consent, we may send you promotional emails, SMS messages and other updates from OORMII JEWELS, subject to applicable laws and your communication preferences.

These communications may include:

  • Exclusive offers

  • New product launches

  • Special promotions

  • Collection updates

  • Event invitations

You can stop receiving marketing communications at any time:

  • Email: Click the “Unsubscribe” link provided at the bottom of our promotional emails.

  • SMS: Follow the opt-out instructions provided in the SMS message.

Standard messaging and data charges may apply depending on your mobile service provider.

You may continue to receive essential service-related communications, such as order confirmations, payment updates and shipping notifications, even after opting out of promotional communications.

Children's Data

Our Services are not intended for children.

We do not knowingly collect personal information from individuals who are below the applicable age of majority in their jurisdiction.

If you believe that a child has provided personal information to us, please contact us. We will take reasonable steps to review the request and delete the information where appropriate.

International Data Transfers

Your personal information may be processed or stored outside India, including in countries where data protection laws may differ from those applicable in your country.

Where required or applicable, we take reasonable steps to ensure that appropriate safeguards are used for such transfers, including recognised contractual or other lawful transfer mechanisms.

Third-Party Links

Our website may contain links to third-party websites, applications or services.

These third parties have their own privacy policies and practices. OORMII JEWELS is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing your personal information.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Managing customer accounts

  • Processing and fulfilling orders

  • Providing customer support

  • Meeting legal and regulatory requirements

  • Resolving disputes

  • Enforcing agreements and protecting our legal rights

When information is no longer required, we may securely delete it or anonymise it where appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, business practices or applicable legal requirements.

Any updated version will be published on this page along with a revised effective date.

We encourage you to review this page periodically to stay informed about how we handle your information.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:

📧 Email: contactus@oormiijewels.in

Trade Name: OORMII JEWELS by Oorjashree Enterprises

Website: oormiijewels.in

This Privacy Policy applies to the collection, use and disclosure of information by OORMII JEWELS through oormiijewels.in and its related Services.